Bank of America Phone Number

800 Number for Bank of America

How to call Bank of America: use the toll free number below to contact customer service for account help, bill pay, lost cards etc. When you call B of A, you will be asked the questions below.

Customer Service

1-800-432-1000
Check Balance, Lost Card, Open Account, Customer Service

  • This call may be recorded. Welcome to Bank of America
  • To get started, please say or enter your telephone access ID, or your card or account number. Or your Social Security Number or Tax ID, now.
  • Para el acceso en Español, marca nueve.
  • For Security, you must provide required information to speak with an associate or use our automated service.
  • If you need more time, say wait a moment, or press 1
    • In a few words, please tell me what you are calling about
    • Bill Pay: You can say something like ‘Make a Payment’ or ‘Forgot my Debit Card PIN’
    • ‘Make a payment’.
      • Okay, make a payment, please say or enter your full account number.
  • Lost/Stolen Card: To report something lost or stolen say ‘lost or stolen’ or press 9.
  • Otherwise to get you to the right associate, please choose one of the following options:
    • Personal Account: You can say ‘Checking or Savings’ or press 1.
      • You can say ‘Order Checks’ or press 1.
      • You can say ‘Request a Check Copy’ or press 2.
      • You can say ‘Search for a Check’ or press 3.
      • You can say ‘Verify a Deposited Check’ or press 4.
      • You can also say ‘Start Over’ or press star.
    • Business Account:You can say ‘Business’ or press 2.
      • OK, Business Account, I need to get more information before we continue. Please say or enter your full account number.
    • Credit:You can say ‘Credit Card’ or press 3.
      • OK, Credit Card Account Information, let’s try this another way. Say or enter your account number, or the nine-digit social security number.
    • Online: You can say ‘Online Banking’ or press 4.
      • Ok, online Banking, please choose one of the following:
      • If your experiencing issues enrolling or signing into online or mobile banking, say ‘Sign In’.
      • For recent activity, balance, or general account services, say ‘Account Services’.
      • For BankofAmerica.com or mobile bill payment issues, say ‘Bill Pay’.
      • For online or mobile banking transfers, say ‘Electronic Transfers’.
      • For help with third party accounting software, say ‘Software Help’.
      • To hear these options again, say ‘Repeat’.
    • Mortgage: You can say ‘Mortgage’ or press 5.
      • OK, Mortgage account, please hold while your call is transferred.
    • You can say ‘More Options’ or press 6.
      • You can say ‘Loan or Home Equity’ or press 1.
      • You can say ‘CD’ or press 2.
      • You can say ‘ IRA’ or press 3.
      • You can say ‘Brokerage’ or press 4.
      • You can say ‘Dispute a Transaction’ or press 5.
      • Or You can say ‘Something Else’ or press 6.
      • To return to the Main Menu say ‘Main Menu’ or press the star key.

source:https://www.bankofamerica.com/contactus/contactus.go?topicId=checking_savings

Dispute credit card transaction

1-888-809-7321

  • Thank you for calling cards services, please enter your account numbers. I am sorry I did not get your response.

Military Banking

1-800-334-1920

  • Welcome to bank of America, a military bank. Please enter your checking account number followed by the pound sign.
  • To hear all options available to you press the pound sign now
  • international and collect call operators please press pound and 0 for service.
  • To access information on your account for balance, account activity, transfer top payments, check reorders or other options press 1,
  • to open a new account or to apply for a credit card press 2,
  • for information regarding on line banking press 3,
  • if you know your parties extension press 4 now
  • for ATM or banking centers location press 5,
  • for information on your existing check card, ATM card or credit card or to report a lost or stolen check card, ATM card or credit card press 6
  • to speak with a customer service representative press 0.

Other Numbers

TTY/TDD: 1-800-288-4408

Existing Mortgages: 1-800-669-6607
hours: Monday–Friday 7 a.m.–7 p.m. Local Time

Home Equity: 1-800-934-5626
hours: Monday–Friday 7 a.m.–7 p.m. Local Time

Auto Insurance Services, Inc: 1-800-589-9202 (Sales & Service)
hours: Monday – Friday 8 a.m. – 10 p.m. ET

Benefit Solutions (HSA, FSA, HRA): 1-800-992-3200 (Sales)
hours: Monday–Friday 9 a.m.–6 p.m. ET

Borrowers Protection Plan: 1-866-317-5116 (Service)
hours: Monday–Friday 8 a.m.–8 p.m. ET

Credit Protection Plan: 1-877-523-0032 (Service)
hours: Monday–Friday 8 a.m.–11 p.m. ET, Saturday 9 a.m.–5:30 p.m. ET

Homeowners & Condo Insurance: 1-800-262-4240
hours: Monday–Friday 8 a.m.–10 p.m. ET

Home Warranty, Cross Country Home Services: 1-866-607-9778
hours: Monday–Friday 8 a.m.–10 p.m. ET; Saturday 9 a.m.–5:30 p.m. ET

Privacy Assist: 1-800-516-9561 (Service)
Monday–Friday 8 a.m.–11 p.m. ET
Saturday 9 a.m.–6 p.m. ET

Renters Insurance Services, Inc: 1-800-201-1711
Monday–Friday 8 a.m.–10 p.m. ET

Bank of America Term Life Insurance Services, Inc: 1-866-817-2836
hours: Monday–Friday 7 a.m.–8 p.m. CT

Auto, boat, RV Insurance: 1-800-215-6195
hours: Monday–Friday 9 a.m.–8 p.m. ET, Saturday 9:30 a.m.–6 p.m. ET

Small Business Online Banking Support: 1-866-758-5972 (Existing & New Accounts)
hours: Monday–Friday 7 a.m.–7 p.m. Local Time, Saturday 7 a.m.–4 p.m. Local Time