Aetna Toll Free 1-800 Numbers

Support & Contact: Aetna Phone Number Look Up

What is the 1-800 number for Aetna? Below is a list of toll free 800 numbers for Aetna.

Aetna Customer Service: 1-800-US-AETNA (1-800-872-3862)
hours: 7:00am and 7:00pm ET

  • Thank you for calling Aetna Corporate Contact Center in Hartford Connecticut.
  • If you know the name or extension of the employee in our Hartford, Middletown or Blue Bell office press or say 1.
  • If you are a physician hospital or other health care service provider press or say 2.
  • Our business hours are 7 am through 7 pm Monday through Friday Eastern Time.

Aetna Pay Premium by Phone:1-866-350-7644

  • The phone pay system can be used to process a payment on your Aetna account. transactions entered after 6pm eastern time will be processed the next business day. At the end of the call you will receive a payment conformation number.
  • You will need the Aetna invoice you would like to pay which shows your group’s or account number or member number and invoice number.
  • Both are located on your Aetna bill. If you wish to continue with your payment please press 1.
    • Please enter your billing account or group number or member number followed by the pound sign,
    • the account or group number or member number is located near the top of your bill.
    • For Alpha characters press the corresponding numeric key from your telephone key pad.
  • At any time during this call you can press the star key to return to the main menu
  • to end the call simply hang up.

Aetna Pharmacy:1-800-238-6279 1-800-AETNA-RX

  • Thank you for calling Aetna Pharmacy management. Your call maybe recorded to ensure quality service. If your call is regarding a member that participates in the Medicare prescription drug program please press or say 1.
    • If you are a pharmacist press or say 1
    • if you area member press or say 2.
    • If you are a physician or a long term care provider calling for drug pre certification press or say 3.
  • All others press or say zero or remain on the line.

source:www.aetna.com/about-aetna-insurance/contact-us/forms/about/contact_us.html