Who Called Me From 800-226-3545
– Just get a call from this number? This number is from FPL (not spam). If you call this number back, you will get the menu (IVR) below.
- Florida Power & Light
- To get started what type of account are you calling about?
- Residential or business?
- OK which of these can I help you with?
- Make a payment
- Balance and billing
- Sure which if these do you need?
- Check my account balance
- Request a payment extension
- Disconnected service for non payment
- Get my account number
- Or more options
- Unexpected bill amount
- Get a copy of my bill
- Budget billing
- Projected bill amount
- You can also say its none of those or main menu
- Power problem
- Start, stop, or move service