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ComEd Toll Free 800 Numbers

Support & Contact: ComEd Phone Number Look Up

What is the 1-800 number for ComEd? Below is a list of toll free 800 numbers for Commonwealth Edison.

Customer Service, Electric Emergency: 1-800-Edison-1 (1-800-334-7661)

  • Welcome to ComEd business customer service center,
  • if you were calling about a power outage, dangerous condition, street light or for any other power problem press 1,
  • for billing or payment matters press 2,
  • to start stop or move service or for new construction press 3,
  • for information on customer choice and all other matters press 4,
  • to repeat this options press 7.

ComEd Residential Bill Pay : 1-800-588-9477

  • For English press 1 or continue to hold
  • thank you for calling the ComEd automated payment system please listen carefully to the following four options
  • to make a payment by ATM, debit card or credit card press 1,
    • welcome to the Commend payment system, the quick and easy way to pay your Commend bill by ATM debit or credit card or check card,
    • please enter your 10 digit ComEd account number followed by the pound sign.
  • to make payment by electronic check press 2,
  • to verify your payment press 3,
  • to verify multiple payments press 4,

Business Customers:1-877-4-ComEd-1 (800-334-7661)

  • Welcome to ComEd
  • for English press 1
  • if your calling about a power outage, dangerous conditions, street lights or for any other power problems press 1,
    • To report a power outage to check on update on a previously reported outage or to sign up for outage alert via text messages press 1,
    • to report a downed wire or other dangerous condition such as a tree on a wire or a damaged pole press 2,
    • for down flickering lights or partial power press 3,
    • to report a street light out press 4,
    • to request ComEd to cover the power lines while you conduct work for voltage information or for any other power problem press 5
    • to repeat this options press 7,
    • to return to the main menu press 8.
  • for billing or payment matters press 2,
  • to start stop or move service or for new construction press 3,
  • for all weather matters press 4,
  • to repeat this options press 7.